Privacy Policy

Privacy Policy

Introduction

Welcome to https://find-functional-medicine-in-warren-troy-farmington-hills.fullyfitlife.com (hereafter referred to as “FFL”, “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data when you interact with our website, applications, services, and products, ensuring compliance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Processing Activities

This Privacy Policy guides you when:

  • You use our applications, access our services, or engage with our website as an authorized user.
  • You visit any of our online properties linked to this statement.
  • You communicate with us via email, calls, text messages, or other channels.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details associated with your account creation, such as user name, email addresses, and passwords (hashed and salted for security).
  • Payment Information: Credit/debit card details, billing addresses, and payment history when you make purchases or subscribe to services.
  • Financial Information: Banking information if you choose to link your accounts for seamless transactions.
  • Purchase Information: Product/service preferences, order history, and purchase frequency.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and other similar data from mobile devices used to access our services.
  • Location Data: GPS coordinates or other location-based services data when you use our location-enabled services.
  • Feedback: Reviews, ratings, comments, and suggestions provided by users.
  • Social Media Information: Publicly available information from social media platforms when users choose to connect their accounts.
  • Product Information: Data about products or services you view, purchase, or interact with on our platform.

We collect this data through direct user input, automatic tracking technologies (such as cookies and similar technologies), and third-party service providers.

Cookies

FFL uses cookies to enhance your experience and improve the performance of our services:

  • Strictly Necessary Cookies: These ensure basic functions and features on our website, like secure login.
  • Preference Cookies: Remembering user preferences for tailored experiences.
  • Analytics Cookies: Tracking user interactions to analyze trends, optimize content, and enhance our services.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purposes for which it was collected:

  • Account information and transaction history are typically retained for the duration of your account’s active status and for a reasonable period afterward to comply with legal obligations.
  • Cookies are stored until you delete them, close your browser, or a defined expiration period elapses.
  • We may anonymize aggregated data after retention periods to continue improving our services.

Data Security

FFL implements robust security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption of data in transit and at rest using industry-standard protocols.
  • Engagement of secure third-party processing partners who adhere to strict data protection standards.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. Our services are intended for a general audience, and we comply with applicable laws regarding data privacy for minors.

Your Rights (Subject to Local Laws)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit the processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your relationship with us.

To exercise these rights or seek clarification, please contact our Data Protection Officer at privacy@find-functional-medicine-in-warren-troy-farmington-hills.fullyfitlife.com.

Changes to Privacy Policy

FFL reserves the right to update this Privacy Policy at any time. We will post the updated policy on our website and notify users of significant changes via email or other means.

Contact Information

For any queries related to privacy, data requests, unsubscribes, or complaints, please contact us:

  • Email: privacy@find-functional-medicine-in-warren-troy-farmington-hills.fullyfitlife.com
  • Mailing Address: [FFL’s registered address]